Privacy Policy

Last updated August 29, 2026

Wildridge LLC ("Wildridge") respects your privacy. This policy explains what we collect when you visit wildridge.pet, buy from us, or write to us, and what we do with it.

What we collect

Information you give us:

• Name
• Email address
• Phone number, if you provide one
• Billing and shipping address
• Order and purchase information

We also collect limited technical information automatically when you visit the site, such as your IP address, browser type, device information and basic activity on the site.

What we use it for

• Processing and fulfilling your orders
• Shipping products to you
• Sending order and shipping updates
• Answering questions and customer-service requests
• Keeping a record of previous orders
• Improving our website, products and service
• Sending promotional email, when you have asked for it

Marketing email is opt-in. The box at checkout is never pre-ticked, and every marketing email carries a link that removes you from the list. Order confirmations, shipping notices and subscription notices are not marketing, and you receive them because you placed an order.

Card details

Your card details never reach this website. When you pay, the card fields are served directly by our payment processor and the details go straight to them. We receive a token that authorizes the charge, not your card number. We do not store complete card numbers on our systems.

Who we share it with

We do not sell your personal information.

We share information with service providers where it is necessary to run the business: our payment processor, shipping carriers, the service that sends our email, and our website hosting. They receive what they need to do their job and nothing more.

We may also disclose information where the law requires it, or where it is reasonably necessary to protect Wildridge, our customers, or others.

Cookies and website technology

The site uses a small number of cookies to keep your cart working and to understand how the site is used. You can control or delete cookies through your browser settings.

Our analytics honor the Do Not Track and Global Privacy Control signals. If your browser sends either, the site does not load analytics for your visit.

Your information

Write to us if you want to ask about, correct, or delete the personal information we hold about you. We will do it, subject to anything we are required or permitted to keep for legitimate business or legal reasons, such as tax and order records.

Children

This site is not intended for children under 13, and we do not knowingly collect personal information from them.

Security

We take reasonable measures to protect the information entrusted to us. The site is served over HTTPS and order data is held on systems that are not publicly reachable. No website or storage system can be guaranteed completely secure, and we will not claim otherwise.

Changes to this policy

We may update this policy as the site, the business or the legal requirements change. The updated policy is posted here with a revised "last updated" date.